I have tried the 2 USB ports in my mac but still I don’t see the tone board showing.
Any other idea?
Thank you so much
Hello, Are you connecting the TB with a USB-C to USB-C cable? If so, try a USB-C to USB-A adapter on your Mac, then use supplied Khadas USB-C to USB-A cable.
The TB’s USB-C port functions as a USB2.0 port.
I’m connecting via the USB cable provided with the TB.
I can see the light turn on, but nothing else.
Do you have a different cable you could try?
If you want to see if the TB is on and functioning, and you have a source with SPDIF output, you could supply an SPDIF input to the TB and see if you get audio. If you do get audio, could be the supplied USB cable is not transmitting data.
Sorry, I have no MB experience and cannot help from that angle.
I have now tried two macbooks pros, none of which identify the TB Dac.
Bothe are mid 2012, intel core i5, 4GB. One running El Capitan and the other running Yosemite.
Hi Perro,
Sounds like it is a cable problem. The Tone Board also has an issue with USB 3.1, which your Macbook’s USB-C port uses.
The workaround which others have used (assuming your cable is good) would be:
Macbook Pro —> USB 2.0 Hub —> USB-A to C cable —> Tone Board
I have tried a direct connection from my Macbook Pro to the Tone Board using a USB-C to C cable, and I can confirm that it does not work.
If your Macbook is from 2011, it still has USB-A ports right? The big rectangular ones? In this case, what OS are you using? Older OS versions likely don’t have the correct USB drivers installed. If everything fails, try a different USB cable.
2 Likes
Thank you @tsangyoujun.
I am now updating the iOS to Catalina. I will see if this works. If not, I will try a different cable or the hub trick.
I will report back.
Regards
1 Like
You mean MacOS right ?
Ahh, correct!
Download and install still going.
This happens for trying to use my son’s old laptop as a streamer.
Thank you for all the help!
2 Likes
Well done !, All the best on your project 
It is a wise use of materials. Fortunately the Tone Board’s box is a pretty good looker. 
1 Like
Yep, fully black with a subtle logo…
Incredible idiocy, Mac owners! ‘Nothing to-do with macOS’ you don’t say… How many people would of tried a different USB-C cable first? Logical? pffft
Are you saying that people are not trying anything and just complain, because that is not true, not everyone can correct the problem on their first try and be a winner, it takes Effort to go through all the parts of the problem and find the root of the cause,
so it is irrational to think in that way 
Whatever the issue, you should show respect
2 Likes