Khadas audio dashboard says no device found

Director · January 9, 2023, 12:18am

HI all,

I have a Tone board version 1 (non-vim) and while it does output audio just fine I need my Windows 10 PC to see the Tone Board as an ASIO device. I have installed the latest drivers but when I open the Audio Dashboard it just says ‘No devices connected’, and on the ‘about’ tab the driver info is blank. In Windows device manager I see the Toe board as an ‘XMOS DFU’ device with an exclamation mark saying ‘windows was unable to install your XMOS DFU’ ‘windows could not find drivers for your device’.

Can someone please help?
Many thanks

kenny · January 9, 2023, 10:01am

Hi Director,
I think, your Tone1 maybe the firmware not the v2.0 version.

Could try this:

Install the old version driver

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Use old version dfu tool (The driver file above already contains this tool) to upgrade the v2.0 firmware.

image1603×848 82.3 KB
After upgrade the v2.0 firmware, you can use the new Khadas ASIO dirver and new DFU tool. After upgrade v2.0 firmware, the old version driver and DFU tool not support the v2.0 firmware anymore

Please let me know if that works, thanks.

Director · January 10, 2023, 3:52am

Hi Kenny,

Thanks for the reply, I followed the instructions and that fixed the problem. The Tone 1 is now detected in the Khadas control panel and shows FW V2.00 (I assume that’s the latest FW?)

Regards.

kenny · January 10, 2023, 6:49am

yeah, v2.0 is the latest FW, at present.

Director · January 10, 2023, 7:18am

OK, thanks for your help.