Which system do you use? Android, Ubuntu, OOWOW or others?
Ubuntu
Which version of system do you use? Khadas official images, self built images, or others?
Khadas official images
Please describe your issue below:
Device will not power on. After about 1s of plugging USB-C power in, the right LED glows red. Pressing FNC and PWR, the red LED goes out for about 1s, and then re-appears
Thank you for responding. Unfortunately nothing happens - the red LED stays lit amd there is still no signal through HDMI. The left LED does not light at all
@Electr1: Thank you for responding. Triple clicking the Function button results in the red led cycling through 3 sets of quick double flashes, then goes out, and comes back on a few seconds later. Following the instructions on restoring the OOWOW firmware stops at
"wait device with upgrade mode - need press KEY_FN 3x times - "
with the burn software not recognizing the USB connected Edge2.
Plugging the Edge2 into the Ubuntu 22.04 PC USB 3 port, connected to either the PD or Data+PD USB-C port on the Edge2, lsusb does not show any device added.
Maybe the device is not receiving enough power, you could try plugging the USB-C- PD port to PSU and other USB-C 3.0 to the computer, this way you can run with enough power to boot.
Hi @Andrew_Ernest ,I think we need to see what solution we can provide. I request you to wait till our vacation period is over to communicate about this issue.
Please note that this is why I am here in the first place. Pardon the video, I had to manipulate the device with one hand while holding my phone in the other.
Plugging the power in, the RED LED lights after a few seconds. Pressing the power button, the RED LED goes out and then comes back on.