Windows 10 on Mind 2s

Hello Khadas Team,

A happy new owner of a Mind 2s. Trying to deploy Windows 10 Professional using the drivers from your website (which I know are mostly for Windows 11). Looking at Device Manager now, all “unknown devices” have successfully resolved (and appear to be functioning), except two instances of “Universal Serial Bus (USB) Controller” under “Other devices”, both with a warning triangle icon and a warning that drivers are not installed.

Their hardware IDs:

Unknown USB Controller #1

PCI\VEN_8086&DEV_7EC2&SUBSYS_72708086&REV_10
PCI\VEN_8086&DEV_7EC2&SUBSYS_72708086
PCI\VEN_8086&DEV_7EC2&CC_0C0340
PCI\VEN_8086&DEV_7EC2&CC_0C03

Unknown USB Controller #2

PCI\VEN_8086&DEV_7EC3&SUBSYS_72708086&REV_10
PCI\VEN_8086&DEV_7EC3&SUBSYS_72708086
PCI\VEN_8086&DEV_7EC3&CC_0C0340
PCI\VEN_8086&DEV_7EC3&CC_0C03

The hardware IDs appear to be pointing at the Intel Thunderbolt subsystem.

Could you please provide any insight on what these guys are, and is there a driver for Windows 10 that would support them?

Thank you!

Hello @Khadas_Fan

Based on the information provided, it appears that the issue is due to missing drivers. Have you updated the drivers using the official Khadas driver package?

If not, please manually update the complete drivers.

The driver download link : https://dl.khadas.com/products/mind-series/drivers/mind-2s/mind-2s-driver-v1.0-241116.zip

If the issue persists, please contact us promptly.

We look forward to your reply.

1 Like

Hello @Hemjoe,

Thank you for the quick reply!

Yes, I have downloaded and installed the drivers from the exact link you have provided. My original message refers to these drivers. Two USB devices are left unresolved after deploying these drivers on Windows 10. The devices appear to be related to the Thunderbolt subsystem.

My question is whether your team is aware of a driver package that would support the two missing devices on Windows 10. I do understand that primary support is for Windows 11, but I was hoping that it is possible to run Windows 10 on Mind 2s properly as well.

Please advise.

Thanks again!

Hi,This error is related to Intel’s Thunderbolt driver. Starting with the ARL platform (Ultra 2), Intel only supports this driver on Windows 11 and no longer provides support for Windows 10. This is also reflected in the official Windows support list. Thank you!
Windows 处理器要求 - Windows 10 22H2 支持的 Intel 处理器 | Microsoft Learn

Thank you very much! This makes sense.

Moving to Windows 11.

I do appreciate your quick and in-depth response!