Vim3 touchscreen TS050 goes down when sd card inserted

VIM3
1

Hi. I have a problem with vim3.
My vim3 usb port is not working.
I reuploaded the firmware “vim3-ubuntu-20.04-gnome-linux-4.9-fenix-1.1.2-220930-emmc”
but it’s still not working. So I want to use touchscreen, but TS050 goes down whenever I insert sd card.
please help me and give me advice.
Thank you.

2

What’s the content in your sd card? When you remove the sd card does the screen works well ? One thing you need to know is that you need to remove the HDMI cable if you want to use the screen.

3

Hi, Thank you for reply.
There are image files in sd card and it works well when I remove it.
Of course I remove HDMI cable.

4

If you have image in your sd card the bootloader may load system from the sd card, so it may not work well, you can clean up the sd crad if you don’t want to boot from it.

5

Rescue file in the sd card, and I want to do this process (From 2 minutes 10 seconds of the video) in the TS050.

but touch screen goes down :frowning:

6

Hi @asdfgh

OOWOW (aka Krescue before) does not support the screen, you may need to use the HDMI screen.

7

Thank you so much.
Do you have any solution to vim3 usb port not working?:frowning:

8

Hello @asdfgh

You use this image vim3-ubuntu-20.04-gnome-linux-4.9-fenix-1.1.2-220930-emmc and usb doesn’t work?

Could you provide the output of lsusb and full kernel log with dmesg ?

9

Yes, it doesn’t work.

I can’t use any keyboard cause usb port is not working,

10

Hello @asdfgh

Can you try to login wiht ssh from network?

11

This is another Khadas log that one USB port is working and the other USB port is not working.

[ 4798.493923] usb 1-1.2: USB disconnect, device number 3
[ 4798.493929] usb 1-1.2.3: USB disconnect, device number 4
[ 4802.068291] usb 1-1.1: new full-speed USB device number 13 using xhci-hcd
[ 4802.168302] usb 1-1.1: device descriptor read/64, error -32
[ 4802.376297] usb 1-1.1: device descriptor read/64, error -32
[ 4802.584279] usb 1-1.1: new full-speed USB device number 14 using xhci-hcd
[ 4802.684304] usb 1-1.1: device descriptor read/64, error -32
[ 4802.892301] usb 1-1.1: device descriptor read/64, error -32
[ 4803.000315] usb 1-1-port1: attempt power cycle
[ 4803.624282] usb 1-1.1: new full-speed USB device number 15 using xhci-hcd
[ 4803.624344] usb 1-1.1: Device not responding to setup address.
[ 4803.832343] usb 1-1.1: Device not responding to setup address.
[ 4804.040284] usb 1-1.1: device not accepting address 15, error -71
[ 4804.140284] usb 1-1.1: new full-speed USB device number 16 using xhci-hcd
[ 4804.140345] usb 1-1.1: Device not responding to setup address.
[ 4804.348355] usb 1-1.1: Device not responding to setup address.
[ 4804.556279] usb 1-1.1: device not accepting address 16, error -71
[ 4804.556933] usb 1-1.1: the parent’s name is 1-1
[ 4804.556970] usb 1-1-port1: Device no response
[ 4804.561439] usb 1-1-port1: unable to enumerate USB device

12

Hello @asdfgh

From the logs, the usb can’t initialize. Have you do some damage to the usb port?

13

I’m not sure…Is there any solutions to restore the usb port?

14

Hello @asdfgh

You can contact our after-sales service.