Hello everyone,
I have a recurring problem with my Mind 2s in combination with the Mind Graphics 4060TI 16GB. After some time (usually a few minutes after startup), the USB connection and the Ethernet port of the Mind Graphics sporadically disconnect.
The following error message then appears in the Device Manager:
Unknown USB device (Error resetting the port.)
As a result, the mouse, keyboard, and Ethernet no longer work – only a restart brings them back. The problem then reappears at some point.
I have already tried updating the USB driver and graphics driver, but unfortunately without success.
The following entry appears in the Windows Event Viewer:
DeviceInstanceId: USB\VID_0000&PID_0001\5&1f8e66e1&0&13
DriverName: usb.inf
ClassGuid: {36fc9e60-c465-11cf-8056-444553540000}
DriverDate: 06/21/2006
DriverVersion: 10.0.26100.3912
DriverProvider: Microsoft
DriverInbox: true
DriverSection: BADDEVICE.Dev.NT
DriverRank: 0xff0000
MatchingDeviceId: USB\RESET_FAILURE
OutrankedDrivers: usb.inf:USB\RESET_FAILURE:00FF2000
DeviceUpdated: false
Status: 0x0
ParentDeviceInstanceId: USB\ROOT_HUB30\4&2eddd907&0&0
DriverPackageId: usb.inf_amd64_5a2240bed0005a37
Has anyone else experienced similar issues with the Mind 2s or the external GPU?
Or perhaps you have an idea how to resolve this (e.g., via BIOS, power saving options, or alternative drivers)?
Many thanks in advance for any advice!