Tone 1 not recognized in both versions of Thesycon

Audio
1

Recently go the tone 1 and looking to update the firmware and tweak it.

Unfortunately, regardless of what version of Thesycon I use, it isn’t recognized and I therefor can’t update the firmware.

On windows 10.

Any ideas?

2

You can use Khadas Audio driver to have a try,you can down load the driver and DFU tools from our website., Tone1 and Tone2 Pro can use the same driver.

3

All of the resources I have tried have been from the website.

If I download and click on the Khadas_Tone_DFU.exe I get “The driver DLL required to access the device is missing”

4

You should install the Khadas Audio driver，and connect Tone1 to PC，then open Audio Dashboard，you can see the status from it，the following picture is showing.
Tone1

5

Thanks! For whatever reason that worked.

6

I’m glad that worked for you. I am having the same problem, but for whatever reason, the driver is still not loading. I can run the Wizard program and nothing happens.

7

I don’t totally understand why it worked to be honest. I thought that I had already done every option. So maybe try a few things…? Different USB port, installing the software in different orders? I don’t know, just some ideas that I think ended up with me getting it to work.

8

Hi，
You can see the Khadas Audio Dashboard on the taskbar of windows.
You do as the following steps.
3