Thunderbolt port won't provide video to external monitor

I can’t get the Mind 2 Thunderbolt 4 port to provide video to an external monitor. Using a certified Anker Thunderbolt 5 cable plugged into the Mind 2 Thunderbolt port, my external monitor (UPerfect K118 Touch) will display “No Signal”. If I unplug from the Mind 2 and plug into my Macbook Pro, everything works just fine. I have to use both HDMI cable along with an USB-C cable for power.

Specs:
Mind 2 (Bios v1.05, EC v1.6) with a Mind Dock (firmware v1.04).
Windows 11 Pro with all drivers installed from Khadas site.
I installed Intel Software Update and updated all Intel drivers available from them until I receive “No updates available”.