Tea only sending sound through the right channel

Audio
#1

Bought my Tea last year and a couple of months back it stopped outputting sound through the left channel. Anyone know of a fix for this? Thanks!

#2

Hi
Are you sure it was OK when you first bought it, and it was broken after you used last for two months?

#3

I used it for quite a while before it lost a channel, but I started working from home around the same time, and don’t tend to use headphones in the house, so put it to one side and forgot about it. Wanted to use it again recently, plugged in and remembered it wasn’t behaving.

#4

I’m not sure what the warranty terms are on the Tea; would I be able to return it to repair/replace?

#5

Hi
You can send to us and go through after-sales process, and before it can you tell me the serial number on the box please?