Tea not working

my Tea, which worked well, now sits with the green led on and does not operate when connected to iPhone. Is there a way to unbrick it or should I send it back to Khadas? I purchased it directly from Khadas about 5 weeks ago.

Hi

  • You should try to clear bluetooth pairing on the device which tea can work well,and then your iPhone can search the bluetooth signal from tea.
  • You can also turn off tea,then long-press button for 6-seconds
    to pair with another device(iPhone).

Green LED stays ON whether Tea is connected to power source or not. No response to any button presses. Tea not identified for bluetooth pairing on iMac or iPhone.

Should I return Tea to Khadas for replacement?

Thanks for the help. I really enjoyed Tea and want to use it again.

I doubt you can repair the Tea easily. Could you simply send me a new one. I’m honestly sure it’s broken.

Please reply… TEA is broken, do I have to send it to you to get a replacement. I’d like a new one as quickly as possible. I can purchase on Amazon; but i need a refund of the initial purchase I paid to you.
Help.