Which version of system do you use? Khadas official images, self built images, or others?
I am using the official Ubuntu 22.04 1.5 image.
Please describe your issue below:
The system looks amazing. However it is also quite unstable. I have experienced web page crashes, GUI crashes and system freezes multiple times every day.
Post a console log of your issue below:
Sorry I don’t know how to inspect the logs after my crashes. Any suggestions are welcome!
Yes, I’m using the original image and installed from oowow.
I’ll try to and there were a few different things I have experienced:
Complete system freeze. When it happens, nothing works. Mouse doesn’t move any more and keyboard also doesn’t work.
GUI crashes. It brings me back to the GUI login screen.
System crash, it brings me to the terminal and either restarts the system, or restarts the GUI after a second.
Chromium web page crash. The webpage with the problem shows “aw, snap!” error page. After that happening for a while my whole system freezes.
Meanwhile, I always find some weird short color lines on the display. It can happen anywhere on the display, and changes color when I’m typing. They don’t belong to any window. But when I try to take screenshot, they disappears. I’m wondering whether that’s a corruption in the display buffer or something. I’ll take a picture using my phone if it happens next time.
I have no clue so far why it happens. I’m using a PD charger that supports up to 45W.
Just because it says 45 W does not necessarily mean that it is suitable for the board. The regulation is the critical part, we use power supplies that meet medical standards. Also, make sure your USB cable is actually rated for 5 amps. We have cut off the connector and found the micro-fine data wires are carrying the power, that is extremely bad. An approved cable will have a much larger conductor for the +, the shield is -.
I just got another UI crash. The following log might be related:
Aug 26 23:56:00 Khadas gnome-shell[448151]: Registering session with GDM
Aug 26 23:56:00 Khadas gnome-shell[447518]: Connection to xwayland lost
Aug 26 23:56:00 Khadas gdm-launch-environment][447423]: pam_unix(gdm-launch-environment:session): session closed for user gdm
Aug 26 23:56:00 Khadas gsd-rfkill[447874]: Error releasing name org.gnome.SettingsDaemon.Rfkill: The connection is closed
Aug 26 23:56:00 Khadas gsd-screensaver[447899]: Error releasing name org.freedesktop.ScreenSaver: The connection is closed
Aug 26 23:56:00 Khadas gsd-print-notif[447869]: Error releasing name org.gnome.SettingsDaemon.PrintNotifications: The connection is closed
Aug 26 23:56:00 Khadas dbus-daemon[448086]: [session uid=1001 pid=448086] Activating via systemd: service name='org.freedesktop.Tracker3.Miner.Extract' unit='tracker-extract-3.service' requested by ':1.89'>
Aug 26 23:56:00 Khadas systemd[46993]: Starting Tracker metadata extractor...
Aug 26 23:56:00 Khadas gdm-launch-environment][447423]: GLib-GObject: g_object_unref: assertion 'G_IS_OBJECT (object)' failed
I’m trying to use a different power adapter to see if it makes a difference just in case. Now I’m switching to another 65W rated PD charger that also supports 12V 3A.
If the power supply is enough it should be have no difference.
By the way, do you use the image edge2-ubuntu-22.04-gnome-linux-5.10-fenix-1.5-230425 installed by oowow online ? Have you do any modifications to the images?
I’m quite new to Linux. I’m not sure how to try it out. But I feel there is something to do with GPU. I saw some corrupted image in my display from time to time.
I’m also trying to manually control the fan. The unit feels too warm and the fan is not running, so I’m setting the fan to run manually at low speed. Hope it makes a difference.
From my logs I keep seeing these errors. Are they by anyway related to the issue?
Aug 28 11:31:56 Khadas kernel: rkcif-mipi-lvds: rkcif_update_sensor_info: stream[1] get remote terminal sensor failed!
Aug 28 11:31:56 Khadas kernel: rkcif_scale_ch1: update sensor info failed -19
Aug 28 11:31:56 Khadas kernel: rockchip-csi2-dphy0: No link between dphy and sensor
After using it for a while my preliminary conclusion is that it’s way more stable by switching to Ubuntu on Xorg. I only got 1 system wide freeze and a few GUI freezes (where the mouse can still move). I’ll give it a longer run and update.
I do got a problem after switching to Xorg. One of my app fail to start due to the QT QPA plugin setting specifies wayland. The error messages look like this:
qt.qpa.plugin: Could not load the Qt platform plugin "wayland" in "" even though it was found.
This application failed to start because no Qt platform plugin could be initialized. Reinstalling the application may fix this problem.
And my walk around is to add export QT_QPA_PLATFORM=xcb to ~/.profile.