Start up issues

VIM1 Android
9

Hi, Glen:
Happy to see you here (I replied your emailed also) with following contents:

Hi, Glen:
Haven’t Gearbest resolved your issue? Sorry, I thought they did resolve it.

Double confirm with you again, I thought you posted two issues:

  1. Your VIM2 cannot boot up
  2. You ask Gearbest for a return, and only get $40 payment by Paypay, instead you pay $167 + 50(return shipping)

BTW, can you specify with more details about fail to boot up issues? Is it similar with this:
Khadas vim2 blocked