Screen resolution 1920x480

Good afternoon. I bought a screen with a resolution of 1920*480, when connecting it, there is no picture on the screen. Help me with advice on how to turn on the screen. Link to the screen

@ruslan2502 Maybe you can ask for @Terry

Our VIMs device don’t support 1920x480 VESA resolution.

@Terry which model supports resolution 1920*480?

There is no model for that now