Thank you very much for purchasing Khadas products.
From your description, it seems that you are currently experiencing difficulties with installing Windows 11.
We recommend following the steps below to attempt the installation again:
- Visit the official Windows website to redownload the Windows 11 Media Tool and create a USB bootable drive (follow the tutorial on the official website step by step).
- Ensure that Mind is completely powered off. Insert the USB drive, power on the device, and vigorously press F7 to access the boot options menu. Select the USB bootable drive to enter the Windows 11 installation interface.
- Follow the on-screen prompts to complete the system installation. After completion, visit the Khadas official website to download and install the driver patch, and apply all available system patches.
- Reattempt to check if the touchscreen is functioning properly.
We will continue to track your issue.
If there are any updates or if you have any further questions, please feel free to contact us at any time.