I just received my mind graphics. Plugged it in docked my Mind and trying to figure out why my Mind doesn’t recognize it. It’s displaying a solid white light but when I go into the Mind app it just shows my Mind and no Graphics.
Hello @Joe_Gramc
Thank you for being so supportive of our products. Early purchasers of the Mind products do not have the latest version of the drivers integrated due to the product’s earlier release date. To ensure smooth operation with your Mind Graphics, you will need to follow the provided tutorial to upgrade the software and drivers when using Mind Graphics for the first time. Once the upgrade is complete, you can enjoy the powerful graphics acceleration of Mind Graphics with a simple plug-and-play experience.
Future versions of Mind will come pre-installed with the latest software and drivers, eliminating the need for this setup procedure.
We appreciate your understanding and support. If you have any questions, please don’t hesitate to contact us.
Cheers.
Thanks, I had installed the other drivers but it appears the issue was the older version of the Mind software. Once I installed that it recognized it. So thanks for those instructions.
Joe