Mind graphics is not seen by my laptop with thunderbolt

Technical Support
1

Which system do you use? Android, Ubuntu, OOWOW or others?

I use windows 10

Please describe your issue below:

I want to connect a non mind laptop to mind graphics with thunderbolt but the device is not detected, when I use usb C to usb A, the device is detected and sound aund usb ports are fonctionnal. But nothing work with thunderbolt. I have a thunderbolt cable and my computer is compatible with thunderbolt.

Post a console log of your issue below:

image
image587×675 13.9 KB

2

Could you please provide a screenshot of your Device Manager, along with your laptop model and the product link for the Thunderbolt cable?

3

Thanks for your response.
The laptop Model is P50 Lenovo ThinkPad - Type 20EQ
The thunderbolt cable : https://www.amazon.com.be/ConnBull-Thunderbolt-Supporte-Transfert-données/dp/B08Q3KHW24?th=1
I don’t know what you want in device manager, I can send only one image per post.

device_manager
device_manager521×908 149 KB

4

Starting with its 11th Gen CPUs, Intel integrated the Thunderbolt™ controller directly into the CPU. Your computer likely uses an external/discrete Thunderbolt™ controller solution. If you intend to use an external GPU (eGPU), you will need to enable the DMA (Direct Memory Access) feature in the BIOS settings. This setting affects Thunderbolt’s PCIe functionality, which is essential for eGPU operation. I cannot confirm whether your specific P50 model supports this BIOS modification. I recommend consulting Lenovo support for the P50 regarding this capability.