I just got my Mind Graphics. Everything (ethernet, fingerprint reader, speakers, USB ports, etc.) is working except for the GPU. The Nvidia installer does not detect the GPU. There is no GPU in Windows Device Manager.
I tried a separate computer and plugged it into the thunderbolt port in the front. It has the same issue. It can see everything in the dock except for the GPU.
Attaching screenshots from the Khadas Mind failing to install the drivers.
Thank you for being so supportive of our products. Early purchasers of the Mind products do not have the latest version of the drivers integrated due to the product’s earlier release date. To ensure smooth operation with your Mind Graphics, you will need to follow the provided tutorial to upgrade the software and drivers when using Mind Graphics for the first time. Once the upgrade is complete, you can enjoy the powerful graphics acceleration of Mind Graphics with a simple plug-and-play experience.
Future versions of Mind will come pre-installed with the latest software and drivers, eliminating the need for this setup procedure.
We appreciate your understanding and support. If you have any questions, please don’t hesitate to contact us.
Definitely! Here are screenshots showing all the Khadas Mind Graphics peripherals showing up correctly except for the GPU.
When I first connected the Khadas Mind to the Khadas Mind Graphics, I remember briefly seeing a generic adapter showing up under “Display Adapters” and then it quickly disappeared.
Also, the Khadas Mind Graphics fan is spinning at full blast all the time. I don’t know if that’s normal or not.
Same results as before. I’ve attached a screenshot of device manager as well as Khadas Mind app, which lists the GPU as Unknown. (Maybe another symptom of a bad GPU?)
I was no longer able to perform this test. I tried multiple times to plug into another PC via thunderbolt, and it’s no longer detecting any of the peripherals of Khadas Mind Graphics.
Sorry for the issues, could you please provide details on where you made your purchase and the corresponding order number? So that our after-sales team will contact you.