Khadas Tone Board no right channel

pockobg · July 17, 2020, 4:02pm

From the day i have bought KTB i had tried 4 cables and the last one was connected till now. The RCA plugs look and feel very tightly fit.

Vladimir.v.v · July 17, 2020, 4:05pm

try to connect to a TV, another computer, what will be the reaction there?

pockobg · July 17, 2020, 5:30pm

Same, 1 channel missing on another PC. I can’t connect my TV to KTB.

Vladimir.v.v · July 17, 2020, 5:36pm

do not accidentally remember where the problem started?

Gouwa · July 18, 2020, 6:16am

Hi @pockobg
Can you post the picture again here? I cannot see the picture that you posted on Google Drive.

Electr1 · July 18, 2020, 6:25am

@Gouwa it is visible now, it has been changed from private to publicly viewable…

Gouwa · July 18, 2020, 6:46am

Hi @pockobg
Our sales will PM to you for the further details.

Good day!

pockobg · July 18, 2020, 10:05am

@Vladimir.v.v
Look at my first post.

@Gouwa
Yesterday tried to upload but 1 photo took 10min for 10% to upload …

@Gouwa
Just saw the message. Thanks!

Vladimir.v.v · July 18, 2020, 10:13am

thanks, I see the first post well

pockobg · July 18, 2020, 10:29am

do not accidentally remember where the problem started?

So i already mentioned how it happened. I am afraid that i do not understand your question correctly then?

Electr1 · July 18, 2020, 10:32am

he is asking, what was the device doing when the scenario caused it to loose a audio channel ?

Vladimir.v.v · July 18, 2020, 10:36am

yes, in such situations, more information is needed, unless of course you did anything else besides how to turn it on and that’s it.
okay, i hope Khadas tech support will contact you and help you!
good luck!

pockobg · July 18, 2020, 1:35pm

I was a sleep. Didn’t do nothing special

Hope the tech support can help me.

Big thanks to everyone!