New User with the Edge-V. Purchased through Amazon here in the US. After unboxing I attached a USB kbd/mouse and HDMI monitor and applied power. The Red/White LEDs come on, and after a second or so the Red LED stays On and the White LED flashes a heart beat pattern. Never any output to the HDMI screen (have tried 2 different screens). Power provided by a 39W USB-C power supply.
Trying to follow the online instructions, I assumed the boot image was missing or bad, so I loaded the USBDriver (DriverInstall.exe) and then AndroidTool.exe. Attempted to put the unit in Upgrade mode using the Long Power press then short Reset, then release the Power button. Red/White LEDs go out, Blue LED goes on. Device is not detected in AndroidTool.exe.
I also tried following the Upgrade instructions for using the USB_Burning_Tool with no device detected.
And finally, I tried the ‘M’ jumper mode. Red LED came on and stays on but the utilities always report no device detected.
Finally have tried this operation on a Win10 Notebook with Docking Station and a Desktop Win10 system.
Ultimately I wish to have Ubuntu running in the EMMc memory.
Any ideas on what I am doing wrong or is this unit defective?