Hello everyone. Unfortunately the Extension DTV Board, even after trying both the latest and second latest vtv firmwares in the khadas docs site, taking apart and reassembling the whole tv box and cleaning all contacts, is not not recognized by the Khadas VIM2 Max board. All the lights are on both on the vim2 and the extension board, and I am using the recommended power supplies. I tried connecting only the vim2, then only the dtv board, then both. In all cases all lights turn on on both the boards and everything works fine, but when I open the vtv app I get a message saying that the vim2 does not recognize a dtv board and gives me a link to the article page to buy it (very useful…). Please, let me know what I can do to fix the problem. I already submitted a ticket and I will paste the answer below. The thing is, they say the installation isn’t correct, but everything turns on and works even if I only plug in the dtv board so it can’t be an installation problem. My guess is the dtv board is faulty but I was told to try making a topic on this forum, so that’s why I’m making it. Thank you, Marco
Gearbest Customer Support At 01/02/2018 03:17:10
We sent your video to our technical team and they replied us :
It seems that installation or vTV board is something wrong. But we still need more details for confirmation. Can you provide us more details like: some necessary photos about the installation or the back side hi-res photos? Would be better for you to create a topic at Khadas Forum( http://forum.khadas.com/ ), Khadas or vTV team will reply and follow up the issue there.
We sorry for any inconvenience caused to you.