Defect VIM3

Mhh what about to send me a new one, and I send mine back?

Hi @eviltrooper
Sorry to trouble you.
From your description, I suspect that there is a problem with the RJ45 connection, but from this picture,I’m still not sure RJ45 is connect ok or not, please help me to confirm this:

  • your routers and cable could work normally at other device(such as PC), right?

  • please help me to take a picture to show the network chip,i want to check if any conductive objects have fallen into the pins of the network chip.

  • use something to check the RJ45 all pin is already connect ok.
    be careful that: use a little force, but not too much. if RJ45 connect not ok,the pin will move a little bit.

from your dmesg, I wonder why RX is 0, but it can be assigned to an IP address :joy:

I did some test, but never meet your situation.:slightly_frowning_face:

  • short DAP & DAN,it can not be recognized
console:/ # ifconfig
eth0      Link encap:Ethernet  HWaddr c8:63:14:70:43:9d  Driver meson6-dwmac
          UP BROADCAST MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0 
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 
          collisions:0 txqueuelen:1000 
          RX bytes:0 TX bytes:0 
          Interrupt:14 
  • short DBP & DBN, ,it can not be recognized
console:/ # ifconfig
eth0      Link encap:Ethernet  HWaddr c8:63:14:70:43:9d  Driver meson6-dwmac
          UP BROADCAST MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0 
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 
          collisions:0 txqueuelen:1000 
          RX bytes:0 TX bytes:0 
          Interrupt:14 
  • short DCP & DCN, it will be identified as 100 M network
meson6-dwmac ff3f0000.ethernet eth0: Link is Up - 100Mbps/Full - flow control rx/tx
console:/ # ifconfig
eth0      Link encap:Ethernet  HWaddr c8:63:14:70:43:9d  Driver meson6-dwmac
          inet addr:192.168.2.14  Bcast:192.168.2.255  Mask:255.255.255.0 
          inet6 addr: fe80::7291:b55a:b5f4:65d2/64 Scope: Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:19 errors:0 dropped:0 overruns:0 frame:0 
          TX packets:239 errors:0 dropped:0 overruns:0 carrier:0 
          collisions:0 txqueuelen:1000 
          RX bytes:1980 TX bytes:33862 
          Interrupt:14 
  • short DDP & DDN, it will be identified as 100 M network
meson6-dwmac ff3f0000.ethernet eth0: Link is Up - 100Mbps/Full - flow control rx/tx
console:/ #  ifconfig
eth0      Link encap:Ethernet  HWaddr c8:63:14:70:43:9d  Driver meson6-dwmac
          inet addr:192.168.2.14  Bcast:192.168.2.255  Mask:255.255.255.0 
          inet6 addr: fe80::7291:b55a:b5f4:65d2/64 Scope: Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:58 errors:0 dropped:0 overruns:0 frame:0 
          TX packets:516 errors:0 dropped:0 overruns:0 carrier:0 
          collisions:0 txqueuelen:1000 
          RX bytes:7260 TX bytes:69754 
          Interrupt:14
  • normal use, 1000M cables
meson6-dwmac ff3f0000.ethernet eth0: Link is Up - 1Gbps/Full - flow control rx/tx
console:/ # ifconfig
eth0      Link encap:Ethernet  HWaddr c8:63:14:70:43:9d  Driver meson6-dwmac
          inet addr:192.168.2.14  Bcast:192.168.2.255  Mask:255.255.255.0 
          inet6 addr: fe80::7291:b55a:b5f4:65d2/64 Scope: Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:13 errors:0 dropped:0 overruns:0 frame:0 
          TX packets:197 errors:0 dropped:0 overruns:0 carrier:0 
          collisions:0 txqueuelen:1000 
          RX bytes:1410 TX bytes:29269 
          Interrupt:14 

Of course i become no IP When the Port is broken. When i give a static IP it will Not work too.

%D1%80%D1%85
1 - TX+
2 - TX-
3 - RX+

When i put the VIM3 into my Network all my Network Ports of al my Switches blinking like hell.

Sorry but my VIM3 is. Ist usable without network

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Is it possible to check a short circuit between 1, 2, 3 contacts? Can I take a clearer photo of this place? Defect VIM3

Sorry cant make better photos.

Very similar to spreading solder paste, try scrubbing with a wooden toothpick and rinsing with ethanol (ethyl alcohol) or another similar rinsing liquid.

i try it… will not work.
i try it on my work with Cisco Switch. my DHCP want to give the VIM a IP. but he doesnt take it. because of no RX bytes.
i tried it with 100Mbit
my VIM3 has a physical error… :frowning:

i never see this before… only on a defect Lan Card.

Hi @eviltrooper
May I know your order number, and I will let our custom service contact you for the return. Actually, we do full QC for every unit before shipping out, not sure what happen for the device on your hand, and we will check the device when we receive it.

Sorry for the inconvenience!

Good day!

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My Order #10953
I dont know what Happend but i Network technican i know what i do with the Network :slight_smile:

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Hi @eviltrooper ,please follow below instruction for return the defeated goods, thank you for your understanding and support.

How do I return ship my product / accessory to Khadas?

  1. Go to your local Post Office.
  2. Mark value as: “$5 USD”.
  3. Choose type: “Gift”.
  4. Shipping Address:
    Address: A511, Mingyou Caigou Zhongxin, Baoyuan Road, Xixiang Street, Bao’an District
    City: Shenzhen
    Province: Guangdong
    Country: China
    Postal code: 518102
  5. Shipping Recipient:
    Attention: Willow
    Mobile: +86-18038034175
  6. If possible, please add this Chinese address to the outside of your package to speed up delivery.
    Address: 深圳市宝安区西乡街道宝源路名优采购中心A511 518102.
    Contact: 李春柳 +86-18038034175.
  7. Add a note to the outside of your package (include Purchasing Channel, Order-ID):
    “Repair: [Fault Description] (Purchase Channel, Order-ID)”.
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ok. will do it tomorrow :slight_smile:
it comes from Germany so i think it will take some Days.

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should i send the antennas back too?

It’s not a must :slight_smile:

Just check my Ethernet, thank god it is perfectly fast. :joy:

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Hi @eviltrooper Can I know the tracking number after your shipping so that we track this packet? Thank you!