Hi,
I found this little product and was immediately blown away. Its a fantastic little device and powerful, generally better than a RPi etc.
However, I you want me or others to buy into this product (and I guess you do, because you are already thinking about releasing a V2 of this product) you MUST finish you the documentation.
My experience is annoying - I wanted to do one thing. Add a driver to the ubuntu build which added CH34x USB to serial support.
I followed what doumentation you had, and after dealing with the fact that I am running an x64 Ubuntu on an x86. I got all the compilation for the U-Boot, bootloader and RamFS working. So good. Now to build the most important part - RootFS…
That is where I fell flat.
The documentation is bad - not complete - or non existent.
comments like this in the documentation "Download the prebuilt image you wanted, " are not useful…
This :
Add the hwpacks
WIFI/BT
Mali
CEC TBD
Is useless is you do not tell me where to get or what versions etc…
You must get the documentation complete . This is more important than releasing the next version.
If your community cannot do what they want with the product - they will move on and you will not be able to sell on new products.
I want to be able to buy into this product, but if I cannot follow a guide to make it do what I want; or if I have to ask for someone to add a driver for a device and then wait. I, like many people, will move onto something that has far superior documentation, and perhaps put up with a slightly less powerful device.
Full and complete documentation will get you a community that will be unstoppable.
Full and complete documentation will get you a community all over instructables etc…
Full and complete documentation will get you the advertising that you want to make it so you cannot keep up with demand.
Full and complete documentation will get you a community that customised documentation to a point where you will not have to worry about it ever again.
Love the product - keep up the good work, and fix those docs…
Regards