Got audio pops(clicks) on mqa tracks. When I’m pausing mqa track the tone 2 goes back to pcm - and when I click play it start playing it in pc mode and after a second delay it switches to mqa - which is causing sound pop. It is very annoying.
@tsoltan which Tidal account type are you using? I am unable to reproduce the ‘pop’ sounds on my end, as it seems I am only getting a standard PCM bit-stream.
I’ve recorded a new video using Tidal master tracks, please have a listen and indicate to me with timecodes where you can hear a ‘pop’ that sounds like your ‘pop’.
Example of a timecode:
00:05 - 5 seconds into the video
I did hear some ‘soft pops’ when using the forward and back buttons to change tracks, and I believe these could be an annoyance if sent through a high-powered amplifier to external speakers; but I would like to confirm with you if these are indeed the same ‘pops’.
2:19 - 2:32 - I can see that you have green(MQA) light all the time
I’ve checked the same track - but on mine when I click “pause” or scroll the track(like you did) - the tone for one sec switches to PCM(yellow) and than back to MQA(green) - that causes pop(click)
Understood, this means that you are using the latest v1.2 firmware. I’ve also managed to reproduce the annoying ‘pop’ noise; the Tone2 Pro must be functioning in “Exclusive Mode”, which means the digital volume slider in Tidal is disabled, and a blue light is seen when a Master Track is played.
If this really bugs you, we can offer a refund. In the meantime, I’ll get @Eric68 to look into this issue.
Thank you for your time! I’m happy with the device - so I don’t want the refund.
I just wanted to point the issue. I believe that it could be resolved with the future firmware.
Hi. I have the same issue with the pop after pausing Master quality MQA songs on Tidal.
I have the Exclusive mode turned on. Running Windows 10.
My serial number is the older with 11…
I haven’t updated to the 1.2v firmware yet (have updated to the one before it though).
Should the update fix this issue?
Will try it in a week probably.
Unfortunately no, the pop noise is likely caused by how Tidal handles the driver, switching back and forth between modes. @Eric68 has made a note of this and will evaluate if its possible to fix via firmware.
it’s about switching MQA to PCM or even pausing, but it’s due to change of mode between both, and actually, all MQA compatible DACs seems to have this problem, at least using XMOS chip to decode/render MQA files