As the blue screen issue, please provide the SN of the Mind 2 you are using, which can be seen on the bottom cover of the Mind 2
Thanks for the reply.
Here’s the serial number: 13100049A00033
One point I have not yet mentioned here (only to the support) is the behavior when the device switches to sleep mode.
If it is only for a few minutes, everything is normal, the device wakes up accordingly and you can continue working as usual. However, if the device remains in this mode for an hour or more, it becomes extremely hot.
So hot that it is almost impossible to touch and I was afraid that my CPU would be fried. Also, in this case the battery was very discharged. Usually it is at 80% charge (smart charging activated) and after such an occurrence it is between 25 - 35%. This has now happened to me at least 5 times and since then I have not switched the device to any of the energy-saving modes. All these symthoms happend with the mind connected to the dock with profile mode “balanced” and unplug mode “sleep”.
I know that some of the problems described in this thread are certainly unique to my device, but perhaps it will help to improve the product further.
Oh no, the dreaded low audio! That can be super frustrating when you’re trying to listen to something. Don’t worry, it’s a pretty common issue on Windows 11 and there are usually a few simple things you can check.
First things first, give the obvious a look – is your volume turned up both on your computer and on whatever you’re using to listen (like headphones or speakers)? Sometimes it’s just that simple! Also, have a peek at the little speaker icon in your taskbar – make sure it’s not muted.
If all the basic volume controls look good, the next thing I’d try is the Volume Mixer. Right-click that same speaker icon and choose “Open Volume mixer”. This shows you the volume levels for individual apps. Sometimes an app’s volume gets turned way down without you realizing it. So, have a scan through there and make sure everything is at a decent level.
Another sneaky culprit can be your audio output device. Windows might have switched to a different output without you knowing, especially if you’ve plugged in headphones or another monitor with speakers. Click that speaker icon in the taskbar again, and right above the volume slider, you should see the name of the current audio output. Click on that name, and it’ll pop up a list of all available devices. Make sure the one you actually want to use is selected.
Lastly, checking your sound settings a bit more deeply. Right-click the speaker icon again and go to “Sound settings”. Here, under the “Output” section, click on your selected device. Have a look for anything like “Enhancements” or “Audio enhancements”. Sometimes these can mess with the volume levels, so try turning them off to see if it makes a difference.
If you are facing the issue after trying these solutions, you can follow for more details instructions below.
https://thegeekpage.com/how-to-fix-low-audio-sound-issue-in-windows-11/
I appreciate your post but the problem is not that simple ^^. Selecting the proper audio output, updated driver and so on has all been done before with no success.
The sound was constantly interrupted, as if someone had cut out parts of the audio file. If that makes sense.
This was only happening during browsing/streaming (watching YouTube).
My guess is that it was caused by the high latency values of my device which I already returned.