Hi @desi76
Please note your private message, we need some information from you so that we can follow up after the sale
Hi @desi76
Please note your private message, we need some information from you so that we can follow up after the sale
As you’ll have seen for yourself since, they’re pretty responsive. While I heard from them almost immediately, in the interim I’d discovered that my board was covered under the Purchase Protection Plan of the credit card I used to order, so a claim filed through that eliminated the need to ship the dead board to Khadas for repair, and I’ve already ordered a replacement from Amazon.
Looks like my board is dead too after doing the exact same thing. I’ve been tinkering with a vim3 that I purchased first but needed the vim4 for wayland support with the ts050 touchscreen that I am using for a project.
It’ll turn on the red led after three function button clicks but nothing else.
Please check your emails, we will follow up with the after sales service via email
Have a nice day
I wanted to thank @lilysun and all the after-sales support staff for an excellent repair experience. My VIM4 is back and running great!